Question 1

What is a bespoke handmade rug and how is it different from a ready-made rug?

Accepted Answer

A bespoke handmade rug is a one-of-a-kind rug designed exclusively for you and handcrafted by artisans using traditional techniques. Unlike ready-made rugs, bespoke handmade rugs allow full customisation of size, colours, materials, and design, often based on artwork or fine art collaborations. The result is a museum-quality, luxury custom rug that reflects your space and story. Each bespoke rug is created from scratch, tailored to your interior, and crafted using carefully selected natural fibres. This artisanal process ensures uniqueness, precision, and long-term value that standard rugs cannot offer.

Question 2

Why should I choose a handmade rug instead of a machine-made rug?

Accepted Answer

A handmade rug offers superior craftsmanship, durability, and character compared to a machine-made rug. Luxury custom rugs are created knot by knot or tuft by tuft by artisans, resulting in warmth, depth, and longevity. Handmade rugs support artisan rug production, sustainable practices, and fair-trade employment. Subtle variations in texture and line give each piece a unique presence. For design-led interiors, a handmade rug functions as both a practical surface and a fine art object.

Question 3

What kinds of designs can be turned into a custom luxury rug?

Accepted Answer

Almost any visual idea can be turned into a custom luxury rug, including paintings, illustrations, digital art, patterns, and typography. We specialise in translating fine art and graphic concepts into artist-designed rugs with calibrated colour and texture. Our team adapts designs for textile behaviour, scale, and durability. We refine artworks into rug-ready compositions and advise on the best weaving techniques. This ensures the final rug remains faithful to the original vision while performing beautifully as a textile.

Question 4

Are bespoke handmade rugs a good long-term investment?

Accepted Answer

Yes, bespoke handmade rugs are a long-term investment in craftsmanship, design, and daily living quality. Custom luxury rugs are made from premium materials like New Zealand wool and designed specifically for your space. Many become collectible pieces, especially artist-designed rugs and fine art collaborations. Their emotional value, durability, and timeless relevance extend far beyond trends. While not speculative assets, bespoke rugs retain value through use, meaning, and longevity.

Question 5

How does the bespoke rug process work from first idea to finished rug?

Accepted Answer

The bespoke rug process follows five steps: consultation, design, approval, artisan production, and insured delivery. You begin by sharing inspiration, then receive a digital mockup and material guidance. After approval, skilled artisans handcraft your rug using traditional techniques. Progress updates are shared during production. Final inspection and approval ensure your custom luxury rug arrives exactly as envisioned.

Question 6

What do I need to provide to start my bespoke rug project?

Accepted Answer

To start a bespoke rug project, you simply provide design inspiration, approximate size, and preferred colours or materials. This can include artwork, photos, or a mood description. Our team then helps refine these ideas into a clear brief. Guidance is provided at every step, even if your vision is still forming. The process is designed to be accessible and collaborative.

Question 7

Can I see a mockup or sample of my custom rug before production starts?

Accepted Answer

Yes, you will receive a digital mockup before production begins, and physical material or colour samples can be requested. Digital mockups show composition, scale, and colour placement. Yarn or tuft samples allow you to experience texture and tone in real light. Adjustments are made until you are fully confident. Production starts only after your approval.

Question 8

What happens if I want design changes after seeing the rug mockup?

Accepted Answer

Design changes after the rug mockup are possible and part of the collaborative bespoke process. Minor refinements are usually included, while larger redesigns may require an agreed design fee. All costs are transparent and discussed in advance. Production never begins without final approval. This ensures clarity, fairness, and satisfaction.

Question 9

How long does it take to make a bespoke handmade rug?

Accepted Answer

Most bespoke handmade rugs take between 6 and 16 weeks after design approval. Hand-tufted and flatwoven rugs are typically faster, while intricate hand-knotted rugs take longer. Timing depends on size, technique, complexity, and materials. A clear timeline is provided in your proposal. Updates are shared throughout production.

Question 10

Can I track the progress of my custom rug while it is being made?

Accepted Answer

Yes, you can track the progress of your custom rug through photos or short videos from the weaving studio. These updates show key production stages and textures. Clients often find this process deeply engaging. It creates a personal connection to the craftsmanship. This transparency is part of our bespoke service.

Question 11

What guarantees do you offer?

Accepted Answer

Rug Your Life offers comprehensive guarantees covering durability, ethics, shipping, and satisfaction. This includes a 5-year durability warranty, fair-trade certification, insured shipping, and final approval before dispatch. First-time clients benefit from additional reassurance. Any issues are resolved before delivery. Our guarantees ensure confidence throughout the bespoke rug journey.

Question 12

How are prices for bespoke handmade rugs calculated?

Accepted Answer

Prices for bespoke handmade rugs are calculated per square metre based on technique, materials, size, and design complexity. Hand-knotted and silk-rich rugs are priced at the highest tier, while hand-tufted and flatwoven custom wool rugs are more accessible. Custom features and colour detail affect pricing. Transparent estimates are provided upfront. Art rugs can be resized at consistent square-metre pricing.

Question 13

Do I receive a detailed estimate before committing?

Accepted Answer

Yes, you receive a detailed estimate before committing to a bespoke handmade rug. The estimate covers design, materials, production, and delivery with no hidden costs. You may refine details before confirmation. This ensures transparency and trust. Production only begins after agreement.

Question 14

What are your payment terms and do you offer payment plans?

Accepted Answer

Payment terms for bespoke handmade rugs include a 50% deposit to begin production, with the balance due after final approval. Flexible payment plans are available on request. Progress updates are shared during production. Rugs are shipped after full payment. This structure ensures clarity and peace of mind.

Question 15

Can I cancel or receive a refund on a custom rug order?

Accepted Answer

Custom rug orders cannot be cancelled or refunded once production has started due to their bespoke nature. Each rug is created specifically for you. To avoid uncertainty, all details are confirmed before production. Any design or quality concerns are resolved before delivery. This ensures fairness and quality.

Question 16

Are there extra charges like taxes, customs, or design fees?

Accepted Answer

Prices for bespoke handmade rugs include design, production, and insured shipping. Taxes and customs duties depend on the destination country. Design fees apply only if no clear reference is provided. All potential costs are discussed upfront. Pre-cleared customs can be arranged on request.

Question 17

How are your rugs handcrafted and what makes them museum-quality?

Accepted Answer

Our rugs are handcrafted by master artisans using traditional techniques passed down through generations. Hand-knotting, hand-tufting, and flatweaving create exceptional detail and durability. Each rug is finished, washed, and shaped by hand. Subtle variations give depth and character. This craftsmanship results in museum-quality rugs.

Question 18

What materials do you use for bespoke handmade rugs?

Accepted Answer

We use premium natural fibres such as New Zealand wool, silk, linen, tencel, mohair, hemp, and nettle. Materials are ethically sourced and selected for durability and beauty. Each fibre enhances texture and artistic expression. Sustainability is prioritised. Material choice supports both performance and design.

Question 19

Can I customise materials and textures in my custom rug?

Accepted Answer

Yes, materials and textures in your custom rug can be fully customised. You may combine fibres, adjust pile height, and select sculptural finishes. Blends of wool, silk, linen, or mohair add depth and contrast. These choices are tailored to lifestyle and space. The result is a tactile, personalised rug.

Question 20

Where do you ship bespoke rugs and how long does delivery take?

Accepted Answer

We ship bespoke rugs worldwide with insured, door-to-door delivery. Standard delivery takes about one week after production. Large rugs are shipped in reinforced crates. Expedited shipping is available on request. Timelines are confirmed in advance.

Question 21

What happens if my custom rug is damaged in transit?

Accepted Answer

All bespoke rugs are fully insured during shipping. In the rare event of transit damage, we coordinate repair or replacement promptly. We work directly with shipping partners. This ensures minimal inconvenience. Your satisfaction is fully protected.

Question 22

Do you offer free shipping or white-glove delivery for luxury custom rugs?

Accepted Answer

We offer free worldwide shipping on qualifying orders and optional white-glove delivery. White-glove service is ideal for large or delicate rugs. Details are arranged upon request. This ensures careful handling. Premium delivery supports luxury interiors.

Question 23

Can you gift-wrap and ship my bespoke rug to another address?

Accepted Answer

Yes, we offer gift-wrapping and worldwide delivery to alternative addresses. Options include elegant packaging, personalised notes, and a photobook documenting creation. Customs can be pre-cleared if needed. This makes bespoke rugs meaningful gifts. Each detail is handled with care.

Question 24

How should I clean and maintain my bespoke rug?

Accepted Answer

Regular care helps maintain the beauty of bespoke rugs. Vacuum regularly, clean spills immediately, and rotate periodically. Avoid prolonged direct sunlight. Hand-tufted rugs should not be dry-cleaned. Professional cleaning is recommended for deep care.

Question 25

What should I do if my rug is damaged or needs repair?

Accepted Answer

If your rug is damaged, professional repair is recommended. We can advise on trusted specialists for handmade rug restoration. Repairs may include stabilising knots or edges. Early care preserves integrity. Guidance is always available.

Question 26

Do you recommend anti-slip underlays for custom rugs?

Accepted Answer

Yes, anti-slip underlays are recommended for safety and longevity. They improve grip, comfort, and wear distribution. Underlays can be added to shop orders or requested for bespoke rugs. They protect both rug and floor. This is a simple enhancement.

Question 27

How do I choose colours for my bespoke handmade rug?

Accepted Answer

Choosing colours for a bespoke handmade rug starts with your room palette, light conditions, and existing artworks. Our team refines contrasts, saturation, and balance. Yarn samples and colour libraries support confident decisions. This ensures cohesion. The result feels intentional and timeless.

Question 28

Can you match my rug colours to existing artworks or textiles?

Accepted Answer

Yes, we precisely colour-match rugs to artworks, textiles, and brand palettes. Undertones and fibre behaviour are carefully analysed. This ensures depth and vibrancy. Rugs integrate seamlessly into interiors. Colour accuracy is a core strength.

Question 29

Can I adapt one of your artist-designed or museum-inspired rugs to my space?

Accepted Answer

Yes, many artist-designed and museum-inspired rugs can be adapted in size or colour. All adaptations respect artistic intent and licensing terms. Fine art collaborations allow flexibility. Authenticity is preserved. Customisation ensures a perfect fit.

Question 30

Are bespoke handmade rugs suitable for high-traffic areas?

Accepted Answer

Yes, bespoke handmade rugs can suit high-traffic areas when designed appropriately. Hand-knotted and flatwoven rugs offer high durability. Dense New Zealand wool performs exceptionally well. Technical certifications can be provided for contract projects. Design balances beauty and resilience.

Question 31

Can I place a custom rug under a dining table or in a kitchen?

Accepted Answer

Yes, custom rugs can be placed under dining tables or in kitchens with suitable materials. Flatwoven or hand-knotted wool rugs are ideal. We advise on stain resistance and pile height. Practicality and elegance are balanced. Placement is tailored to use.

Question 32

Are your luxury custom rugs suitable for homes with children or pets?

Accepted Answer

Yes, many luxury custom rugs suit homes with children or pets. Durable wool, dense construction, and forgiving colours work best. We avoid delicate fibres in high-impact areas. Natural wool improves air quality and comfort. Rugs support healthy, beautiful living spaces.

Question 33

How can I visualise my bespoke rug in my room before ordering?

Accepted Answer

You can visualise your bespoke rug through scaled digital mockups and room renders. Previews are created from photos or plans. They show placement, proportion, and colour interaction. This builds confidence before production. Comparisons may also be provided.

Question 34

Do you offer side-by-side comparisons of different rug options?

Accepted Answer

Yes, side-by-side comparisons of colours, sizes, or designs are available. Comparative mockups clarify subtle differences. This supports confident decisions. It is especially helpful for complex projects. Visual clarity reduces uncertainty.

Question 35

Can I receive both digital and physical samples for my luxury custom rug?

Accepted Answer

Yes, we provide digital mockups and physical yarn or tuft samples. Digital previews are standard for all bespoke rugs. Physical samples show texture and colour in real light. Designers can request samples easily. Private clients may request samples as needed.

Question 36

Can you turn an existing artwork into a bespoke rug?

Accepted Answer

Yes, existing artworks can be turned into bespoke rugs if rights are owned, licensed, or public domain. We collaborate with collectors and institutions. Artistic intent is carefully preserved. Colour and texture are adapted for textiles. The result is a living artwork.

Question 37

How do you handle copyright and licensing for art-based rugs?

Accepted Answer

We only produce rugs from artworks with clear rights. Artworks must be owned, licensed, or in the public domain. Clients are responsible for confirming rights. We can assist if unsure. Ethical and authorised production is essential.

Question 38

Do you collaborate directly with artists and estates?

Accepted Answer

Yes, we collaborate with contemporary artists, designers, and estates. These partnerships produce authorised, limited-edition fine art rugs. Artists work closely with our team. Collections span modernist and contemporary traditions. Each collaboration is curated.

Question 39

How do you collaborate with interior designers?

Accepted Answer

We collaborate closely with interior designers through trade benefits and tailored workflows. Designers receive technical guidance and material support. Production integrates into residential and commercial projects. Timelines and logistics are aligned. Creative vision is respected.

Question 40

What is Rug Your Life’s commitment to sustainability and fair-trade rugs?

Accepted Answer

Rug Your Life is committed to sustainable materials and certified fair-trade production. Natural fibres and made-to-order methods reduce impact. We are a Certified Label STEP Fair Trade Partner. Independent audits ensure compliance. Artisan communities are supported.

Question 41

Who makes your bespoke handmade rugs and where?

Accepted Answer

Our bespoke handmade rugs are crafted by expert artisans in India and Nepal. These regions have centuries-old weaving traditions. Skills are passed through generations. Each rug reflects patience and human touch. Character is felt in texture and weight.

Question 42

Are your rugs ethically made and certified?

Accepted Answer

Yes, our rugs are ethically made and certified by Label STEP. The certification ensures fair wages and safe conditions. Audits are regular and unannounced. Environmental impact is monitored. Ethical production is central to our work.

Question 43

Why does choosing a fair-trade certified custom rug make a difference?

Accepted Answer

Choosing a fair-trade certified rug supports artisan livelihoods and sustainability. It ensures safe working conditions and fair wages. Traditional skills are preserved. Environmental responsibility is encouraged. Your purchase has meaningful impact.

Question 44

How can I contact you about a bespoke rug project?

Accepted Answer

You can contact us via our inquiry or contact form. We assist with design ideas, timelines, pricing, and logistics. Support is available at every stage. Communication is personal and responsive. We welcome your questions.

Question 45

Do you offer gift vouchers for bespoke or custom art rugs?

Accepted Answer

Yes, we offer gift vouchers for bespoke and art-based rugs. Digital and printed options are available. Recipients can commission a custom rug. It is a meaningful design experience. Vouchers are flexible.

Question 46

Can I see examples of your work before I decide?

Accepted Answer

Yes, you can explore previous bespoke rug projects and testimonials. Case studies and imagery are available. This helps inform decisions. We also discuss design ideas. Confidence is supported.

Question 47

How do I know my rug will match my design vision?

Accepted Answer

We ensure your rug matches your vision through close collaboration and communication. Digital mockups and updates align expectations. Photos can be shared during production. Adjustments are made early. Your approval guides every step.

Bespoke Handmade Rugs & Custom Art Rugs

Bespoke Handmade Rugs for Art-Driven Interiors

Partnering with Interior Designers

Bespoke Rugs, Crafted Just for You

Art You Can Walk On

How Our Bespoke Rug Process Works

Our bespoke rug process, step by step

What you provide

What you receive

Interior Designers & Architects: Trade Collaboration

Bespoke Handmade Rugs based on Your Designs

Client from Stockholm, Sweden

Our Clients’ Stories

Art Rugs & Fine Art Collaborations

Custom Rugs Based on 20th-Century Modern Art

Limited-edition luxury rugs inspired by original masterpieces of 20th-century modern art.

Custom Rugs by Contemporary Artists & Designers

Limited-edition custom rugs created in collaboration with contemporary artists and designers.

Craftsmanship, Ethics & Our Commitment to You

Design Pre-Approval & Support

Rug Rendered in Your Space

Production Transparency

First-Order Guarantee

Durability Warranty

Start Your Bespoke Rug Project

Celebrating Your Story Through Bespoke Rugs

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